At Ibis, our reception is open 24 hours a day, 7 days a week. There is always someone to greet you, no matter what time you arrive. You may get into your room from 12:00 noon the day you arrive and use it until 12:00 noon the day you leave. Ibis hotels accept many different methods of payment.
You may pay in cash, by bank cheque, Eurochèque, Eurocard-Mastercard, CB/Visa, American Express, Compliments Card, and with holiday vouchers*.
*In France only, at participating hotels. Please ask at reception. To find out the rates at the hotel of your choice, click on "More info" adjacent to the hotel name.
To find a hotel on a map, click here. If the word "Parking"is in the hotel description it means that you can park your car in an area reserved for guest parking (subject to availability).
Some hotels charge for parking.
To find out if you have to pay for parking at the hotel you have chosen, call the hotel directly. At Ibis, your dog or your cat is welcome to stay, but there is an extra charge.
Your pet can stay with you in your room. It must be kept on a lead in all public areas of the hotel. Pets are not allowed in the bars and restaurants. With our weekend rates, giving yourself a treat is really reasonable!
Take advantage of our weekend rates to get away.
Nearly 800 Ibis hotels around Europe welcome you on weekends for a romantic retreat, a trip with friends, to see the sights or just to relax.
Weekend rates apply on Friday, Saturday and Sunday nights. The Ibis 15-minute Satisfaction Guarantee was created to ensure your Ibis experience stays hassle-free.
Our pledge is clear and simple:
- 15 minutes is the maximum amount of time we give ourselves to provide a solution to any problem you experience that we are responsible for.
- 24 hours a day, every single day and night, we are there to make sure you are totally satisfied with our services.
- And, if we can't fulfill this guarantee, your room is on us! Now, that's a great benefit!
To find out more about the "Ibis 15-minute guarantee", click here. This page is a final opportunity… in practice, if you had a problem during your stay, the 15- minute Satisfaction guarantee would have applied and you could have taken advantage of it.
This being said, you can still of course make a claim. Please click here.
For complimentary notes, click here. Ibis hotels worldwide are accessible via a map search on our site.
Choose a country and find all our hotels there.
To access the map search now, click here.
All Ibis hotels and full information about them can be found on this site.
If you prefer a hard copy, you can get one at any Ibis hotel or write to the following address:
SISHE
Ibis hotel directory request
6-8, rue du Bois Briard
91 233 Evry Cedex
France - Disneyland Paris ?
You can find all the information about the 3 Ibis hotels closest to Disneyland Paris by clicking on their name:

• Ibis Marne la Vallée Emerainville, l'Ibis le plus proche de Disneyland Paris
• Ibis Marne la Vallée Champs
• Ibis Marne la Vallée Noisy

- Poitiers Futuroscope?
You can find all the information about the 4 Ibis hotels closest to Poitiers Futuroscope by clicking on their name:

• Ibis Poitiers Futuroscope
• Ibis Poitiers Sud
• Ibis Poitiers Centre
• Ibis Poitiers Beaulieu

All our hotels have a number of non-smoking rooms.
If you want a non-smoking room please request one a check-in (subject to availability). Some hotels offer communicating rooms.
To find out if the hotel you have selected has them and to reserve this type of room, call the hotel directly.
To find the address and phone number of a hotel use the map search and click on "Information" adjacent to the name of the hotel.. Some hotels do have family rooms.
To find out if the hotel you have chosen has one, and to book this type of room, call the hotel directly.
To obtain the hotel's phone number, do a map search to find the hotel, then click on "More info" adjacent to its name. At Ibis, there is no charge for children under 12 who sleep in their parents' room.
When you book, just ask to have a child's bed or cot set up in your room (subject to availability).
And for breakfast, children under 12 pay half-price if they eat with their parents. All rooms are equipped with telephones: you can telephone or receive calls in the privacy of your room (you will be charged for outgoing calls). Most Ibis hotel rooms are equipped with a modem enabling access to the Internet.
You can surf the Net in your room from your laptop (you will need to bring your own connection cable and there is a charge for time spent on-line). Each room is equipped with an automatic alarm clock system. Instructions for using it are placed in the room. You may also ask reception for a wake-up call. Not all Ibis rooms are air-conditioned. To find out if the hotel you have chosen has air-conditioned rooms, go to the online hotel description. Many rooms have climate control.

Ibis room prices do not include breakfast*. Breakfasts need to be booked at the hotel.
* Breakfast is included in the price of the room at Ibis hotels in Italy and Ireland. Breakfast is a substantial, all-you-can-eat buffet offering pastries, a selection of bread, dairy products, cereal and hot and cold beverages. The buffets are adapted to each country.
A sure way to get off to a good start every morning from 6:30 to 10 a.m...
Early risers (4 - 6:30 a.m.) and late risers (10 a.m. - 12 p.m.) have not been forgotten. They will be offered a hot beverage and an orange drink, along with a pastry, bread or biscuits. At Ibis a substantial buffet breakfast is available daily from 6:30-10am.
Otherwise, hot and cold drinks, bread, and pastries are available for early risers (4-6:30am) and late risers (10-12 noon).
At Ibis, breakfast is served non-stop for 8 hours!
To find out more about breakfast, click here. Most Ibis hotels have a restaurant in the hotel.
When the hotel description mentions "Restaurant", it means you will find one of the following types of restaurants: La Table, L'Estaminet, Maître Kanter, Courtepaille Grills, Cafés, all Ibis restaurants.
To find out more about our restaurants and our Cafés, click here.