Ibis makes concrete promises to satisfy you

Our "15 minutes satisfaction" contract

In our 700 Ibis hotels, if by misfortune you have any little problem, we set ourselves 15 minutes to solve it. Otherwise? You will be our guest.

Ibis, the first hotel chain in Europe
to achieve the ISO 9001 certification

ISO 9001 certification awarded by BVQI

ISO 9001 certification, awarded by BVQI (Bureau Veritas Quality International), recognizes the professionalism of our teams and our reliable organization.
In the hotels the certification, applies to : Accommodation 24/7, breakfast from 4.00 a.m. to 12.00 noon, and round-the-clock bar and snack service.