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In order to retrieve your reservation file, please enter the following information

Confirmation number *

This confirmation number was given to you when you made the reservation (e.g. 99H-Z9OP)

Last name on reservation

Date of arrival

OR

Enter your loyalty card number**
which you gave to guarantee your reservation

Type of card

Loyalty card number

For contact details, go to the hotel information page.
For contact details, go to the hotel information page.

* If you have reserved several rooms, you can cancel all or part of your reservation. To change your reservation, please check availabilities at the desired hotel first, then cancel your original reservation and make a new one.
** Searching by Advantage Plus card number is not yet available on Internet.